PRODUCTION SUPPORT
- Production support schedules the running of the computer center and control jobs in terms of priorities
- End-User services
- Systems deployments
- Computer Services
- LAN/WLAN Management
- Telephony/Mobility Management
- Mitigation of threats and vulnerabilities
- Raising awareness regarding security vulnerabilities and risk assessment
APPLICATION MANAGEMENT
- Software testing
- Implementation and deployment of new applications
- Train end-users in operation of new applications